Collection and storage of personal data

When you access the Website for informational purposes only, that is, when you do not log in, register, click on social media plug-ins or otherwise provide us with specific information, we do not collect any personal data, except for the data that your browser sends to the server of the Website in order to enable you to access the Website.

These are:

• IP address
• Date and time of the request
• Time zone difference to Greenwich Mean Time (GMT)
• Content of the request (specific page)

These are:

1. Access status/HTTP status code
2. Volume of data transmitted in each case
3. Requesting domain
4. Browser
5. Operating system of your terminal and its interface
6. Language and version of the browser software

Purpose and legal basis of data processing

Data processing is carried out in particular to analyse the internet traffic on our Website, to improve the functionality of our Website and for advertising purposes. The processing of personal data is necessary to protect our legitimate interests.

If you have given us your consent to process your personal data for specific purposes (for example, when you register to receive newsletters), we will process your personal data within the scope of and based on this consent, unless we have another legal basis and do not require such a basis. You may withdraw your given consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.

We’re thrilled to announce our participation at Gulfood 2024, one of the largest and most prestigious food and beverage exhibitions in the world! Join us as we showcase our latest innovations and offerings, connecting with industry leaders, experts, and food enthusiasts from around the globe.

– Andrew Panchuk, Global Swiss Group AG, Head of department

Recipient

In the course of our business activities, we also disclose personal data to third parties where legally permitted. We may engage in particular with the following data recipients:

• service providers of SwissHerbs Pharma GmbH, including the companies mentioned in this privacy policy and further contractors (e.g. IT providers);
• third parties in order to comply with our legal obligations.

These recipients may be situated inside and outside Switzerland, in particular in countries in which any SwissHerbs Pharma GmbH companies, branches or other offices are located and in all other countries in Europe and the USA and Canada where any service providers of SwissHerbs Pharma GmbH are located (such as INXY (for Hosting Services) and the Shopify CMS platform)). If we transfer data to a country which does not provide for an adequate legal data protection, we will ensure such adequate level of protection as required by law by means of (i) appropriate agreements in place or (ii) by reliance on certain legal exceptions to data privacy protection, such as in case of (1) consent to data transfer, (2) performance of contracts, (3) the processing, declaratory determination, execution and enforcement of legal claims, (4) an overriding public interest, (5) public availability of personal data or (6) because it is necessary to protect the integrity of the individuals concerned.

Use of Google Analytics

1. The Website uses Google Analytics, a web analysis service of Google Inc. (“Google“). Google Analytics uses so-called “cookies”, text files which are stored on your computer and which enable an analysis of your use of the Website. The information generated by the cookie about your use of the Website is usually transferred to a Google server in the USA and stored there. The IP address transmitted by your browser within the framework of Google Analytics is not merged with other data from Google. We have also added the code “anonymizeIP” to Google Analytics on the Website. This guarantees the masking of your IP address so that all data is collected anonymously. Only in exceptional cases the full IP address will be transferred to a Google server in the USA to be shortened there.
2. On behalf of the operator of the Website, Google will use this information for the purpose of evaluating your use of the Website, compiling reports on Website activity and providing other services relating to Website activity and internet usage. You can prevent the storage of cookies by adjusting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this Website to their full extent.
3. You can also prevent the collection of the data generated by the cookie and related to your use of the Website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de. As an alternative to the browser add-on, especially for browsers on mobile devices.
4. We use Google Analytics including the functions of Universal Analytics. Universal Analytics allows us to analyze the activities on our pages across devices (e.g. when accessed via laptop and later via a tablet). This is made possible by the pseudonymous assignment of a User-ID to a user. Such an allocation is made, for example, when you register for a customer account or log in to your customer account. However, no personal data is forwarded to Google. Even if Universal Analytics adds additional functions to Google Analytics, this does not mean that this is associated with a restriction of measures for data protection such as IP masking or the browser add-on.
5. If you wish to prevent Google Analytics from collecting your data, you must set an opt-out cookie which will prevent future collection of your data when you visit the Website. The opt-out cookie is valid only in this browser and only for the Website and is stored on your device. If you delete the cookies in this browser, you will have to set the opt-out cookie again.

Facebook fan page. We maintain a so-called Facebook fan page.

Swissherbs’s presence on social media

All plug-ins from social networks used on our Website (especially Facebook, Instagram, Youtube and Twitter) are set up using the 2-click method. This means that the respective plugins are only activated when you click on the provider’s icon.

Use of Facebook

We use various features of Facebook:

Facebook fan page

We maintain a so-called Facebook fan page. On the Facebook fan page you provide personal data. According to the Facebook Terms of Use, which each user agreed to when creating a Facebook profile, we can identify the subscribers and fans of the site and view their profiles and other information shared by them.

Facebook Ads Manager (incl. use of lookalike audiences)

We use the Facebook Ads Manager to place ads.